From sign-up to your first payment, in minutes.
Everything you need to know to set up your Oakpay account and start recharging, paying bills and sending money.
Set up once. Pay anytime.
Creating your Oakpay account is quick. Verification keeps your account and money safe, and unlocks all available services.
Sign up with your mobile
Enter your mobile number and verify it with the one-time password we send.
Secure your account
Set a strong password or PIN. Never share it with anyone — including people claiming to be from Oakpay.
Complete KYC
Verify your identity with the guided KYC flow to unlock services and higher limits.
Add money
Top up your Oakpay wallet using the payment options available in your account.
Start paying
Recharge, pay bills, send money or book travel — and get a receipt every time.
How to do the things you do most
Recharge a mobile
- 1Tap Mobile Recharge
- 2Enter the number — operator is detected where available
- 3Browse and pick a plan
- 4Pay from your wallet and get instant confirmation
Pay a bill
- 1Tap Bill Payments and choose a category
- 2Select your biller and enter your consumer number
- 3Check the fetched bill amount
- 4Pay and download your receipt
Send money
- 1Tap Money Transfer
- 2Add a beneficiary's bank details (once)
- 3Enter the amount and confirm with OTP
- 4Share the receipt with the bank reference
Add money to wallet
- 1Tap Add money on your dashboard
- 2Enter the amount
- 3Choose a payment method shown in your account
- 4Balance updates once payment is confirmed
What you may need for KYC
Having these ready makes verification faster. The exact requirements depend on the services you use and applicable rules.
Start sign-up- Mobile number (for OTP)
- PAN card
- Aadhaar or other valid ID
- Email address
- Bank account (for transfers)
- A recent selfie, if asked
Failed transaction? Here's what happens.
Check the status
Open the transaction in your history to see whether it's successful, pending or failed.
Wait for pending
Pending transactions usually get a final status from the operator, biller or bank after some time.
Automatic reversal
If a transaction fails after debit, the amount is reversed as per that service's rules.
Raise a request
Still stuck? Raise a support request from the transaction and we'll follow up.
Ready to try Oakpay?
Create your account and make your first payment in just a few minutes.